Management - Vikhansky OS

Vikhansky OS, AI Naumov

B54 Management: Textbook. - 3rd Ed. - M .: Gardariki, 2003. - 528 p .: silt. ISBN 5-8297- 0005-0 (a lane.)

The tutorial covers a wide range of issues of management in a business organization that operates in a competitive market environment. A special feature of the book is an approach to the consideration of management positions with the most efficient use of the capacity of organizations, especially human capacity to successfully survive in the rapidly changing environment.

For university students enrolled on Economic specialties and directions. It is of interest to those working in the field of business.



ZMІST


INTRODUCTION CHAPTER
1. Overview of Management
1.1. Organization and Management
1.2. Management position within the organization
1.3. Management and the external environment of the organization
1.4. The implementation of the management of the organization
1.5. Manager
2. Theoretical view of the nature, essence and management development
2.1. Management as a ratio
2.2. Management as a developing system
2.3. The content and logic control development
3. Development of views on the management of
3.1. "One-dimensional" on the management of teaching
3.2. "Synthetic" on the management of teaching
Summary
Chapter 1.chelovek IN THE ORGANIZATION
1. The interaction of human and organization
1.1 The model of interaction of human and organizational environment
1.2. The problem of establishing the interaction of human and organizational environment
2. The entry of a person into the organization
2.1. Education when entering the organization
2.2. Impact of the organization on the entry process
2.3. The development of a sense of responsibility to the organization
2.4. Completing the process of adding a new person to the organization
2.5. Mastering norms and values of the organization of a new employee
3. Role-playing aspect of the person and the organization of interaction
4. The personal aspect of human and organizational environment interaction
4.1. Perception of the environment by man
4.2. Criterion basis of behavior
4.3. Characteristics of the human personality
5. Human-Computer Interaction Group
5.1. The general concept of group
5.2. General characteristics of the group
5.3. Individual and group
6. Human adaptation to the organizational environment, and behavior modification
6.1. Learning behavior in the organization
6.2. The process of conscious learning behavior in the organization
6.3. Learning and behavior modification of human behavior in organizations
Summary
Chapter 2 MOTIVATION ACTIVITY
1. General Characteristics of motivation
1.1. What is the motivation
1.2. Motivational process
2. Theories of Motivation content
2.1. The theory of Maslow's hierarchy of needs
2.2. ERG Theory of Alderfer
2.3. The theory of acquired needs McClelland
2.4. The theory of two factors Herzberg
2.5. A generalized view of the content of the theory of motivation
3. Theories of motivation process
3.1. expectations theory
3.2. Goal setting theory
3.3. The theory of equality
3.4. The concept of participatory governance
Summary
CHAPTER 3 STRATEGIC MANAGEMENT ORGANIZATION
1. Overview of strategic management
1.1. The essence of strategic management
1.2. Strategic Management System
2. Analysis of the environment
2.1. Analysis of the external environment
2.2. Analysis of the internal environment
Summary
Chapter 4 MISSION AND OBJECTIVES OF
1. The mission of the organization
2. The objectives of the organization
3. Establish goals
Summary
CHAPTER 5 COMPANY STRATEGY
1. Types of business strategies
1.1. Areas of strategy development
1.2. Reference Development Strategy
2. Development of the company's strategy
2.1. Steps determining strategy
2.2. Choosing a strategy
3. Implementation Strategy
3.1. Stages of implementation of the strategy
3.2. Areas of strategic changes
3.3. Issues of strategic changes
3.4. Mobilization capacity to implement the strategy
Summary
Chapter 6 DESIGN OF WORK
1. Organization Management Functions
1.1. General functions of the enterprise
1.2. administration function
1.3. Analysis of the control functions
Tion 2. Project work
2.1. Work design concept
2.2 Analysis of the
2.3. Operating parameters
2.4. Perceptions of job content
2.5. Technology and design work
3. Model design work
3.1. Construction work
3.2. Expanding the scale of operation
3.3. Rotation of work
3.4. Enrichment work
3.5. Model of socio-technical systems
3.6. Selecting the operating model design
Summary
Chapter 7 PLANNING ORGANIZATION
1. Factors of organization design
1.1. External environment
1.2. The technology works
1.3. Strategic choice
2.Elementy design organization
2.1. The division of labor and specialization
2.2. Departamentizatsiya and cooperation
2.3. Communication in the organization and coordination
2.4. The scale manageability and control
2.5. The hierarchy of the organization and its zvennost
2.6. The distribution of rights and responsibilities
2.7. Centralization and decentralization
2.8. Differentiation and integration
Summary
Chapter 8 TYPES OF ORGANIZATIONS
1. Types of organizations to interact with the environment
1.1. Mechanistic type of organization
1.2. The organic type of organization
2 Types of organizations on the interaction of divisions
2.1. Traditional organization
2.2. divisional organization
2.3. Matrix organization
3. Types of organizations on the interaction with the person
3.1. Corporate body
3.2. individualist organization
4. New types of organizations in
4.1. Edhokraticheskaya organization
4.2. Multidimensional organization
4.3. Participatory organization
4.4. profit oriented business
4.5. The organization, a market-oriented
Summary
Chapter 9 organizational processes
1. Communication in management
1.1. The general concept
1.2. communication process
1.3. Communication networks
1.4. Communication styles
1.5. Non-verbal communication
2. Decision Making
2.1. The general concept
2.2. Models of decision-making
2.3. The process of management decision-making
3. The power and influence
3.1. The general concept
3.2. Sources of power in the organization
3.3. Leadership and Power
4. Conflict management
4.1. The general concept
4.2. Types of conflict
4.3. Levels of conflict in the organization
4.4. Structural conflict management techniques
Summary
Chapter 10 ORGANIZATIONAL CULTURE
1. The concept of organizational culture
1.1. The concept and structure of the organizational culture
1.2. The content of organizational culture
2. Development of organizational culture
2.1. Formation of organizational culture
2.2. Maintaining organizational culture
2.3. Culture Change
3. Impact of culture on organizational effectiveness
3.1. Approaches to measuring the impact of culture
3.2. Compliance Culture adopted strategy
3.3. Organizational culture Management
4. National organizational culture
4.1. Systems approach
4.2. Model Hofstida
4.3. Model Lane and Distefano
4.4. Model Ouchi
Summary
Chapter 11 LEADERSHIP
1. Leadership Fundamentals
1.1. The nature and definition of the concept of leadership
1.2. The content of the concept of leadership in the management of the organization
1.3. Leader and Manager
1.4. Approaches to the Study of Leadership
2. The traditional concept of leadership
2.1. The theory of leadership qualities
2.2. Concept of leadership behavior
3. Concept of situational leadership
3.1. Continuum of leadership behavior Tannenbaum - Schmidt
3.2. Model of situational leadership Fiedler
3.3. Model of situational leadership and Herseya Blanchard
3.4. Leadership Model "path - the purpose of" House and Mitchell
3.5. Model of situational leadership Stinson - Johnson
3.6. Situational model of decision making Vroom - Yettona - Iago
3.7. Comparative analysis of the situational leadership model
4. New in leadership theories
4.1. Attributive leadership concept (causal approach to the study of leadership)
4.2. The concept of charismatic leadership
4.3. The concept of transforming leadership or leadership for change
Summary