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HOW TO LEAVE NEOBMANUTYM C SERVICE CENTER or 39 admissions of people who are professionally repaired cars
"So as not to deceive in the service station, it is necessary either to walk or to do everything yourself." Dmitry Slyusarev, General Manager Network Workshop
Two. - Sometimes the Wizard does not immediately determine how many parts damaged. Well, for one, man drove us to the Audi A6. There is a crankcase, but this did not prevent him to descend on a rock and break through the oil pan. Well, we have declared him to replace the pan. And then unscrewed and see that on the second pallet is also a crack. Audi has two of them. From the looks as if we were to breed. But in fact we can not disassemble the engine, until replaced by new parts. Because the chase car parked on the street with a dismantled engine - it's wrong. Dust, water, dirt ... Cyril, the master service center "Audi"
Three. - The client has not changed the water in the washer tub. Water froze. If you try to include a washer system fails. Drove the car to the service left. Call: - You have the fuse blows.
He said: - Well, well, me, I'll take the car now.
We will: - No, not now happen. We removed the tank, put the battery warm. In the meantime, you changed the hoses because they are swollen from the cold. But did not change motor - it would cost you 7000. As a result, the client took the 4700. And he was glad to have saved on the little engine that, in general, and did not break. Sergei, a master car-care center "Skoda"
4. - The less you know about the car, the more expensive repairs. A woman by default is twice as expensive. Therefore, they are constantly surprised by what is so expensive. In one break off the tip of the probe in the tank washer. So the guys she was told that now the tip of the probe through the hose gets in the engine, the engine stukanet, then the box will be covered ... look - it really is sitting, crying. Believe it. Crying that kind of money. We then barely convinced her that it is nonsense.
Igor, a master car-care center "Pole +"
Five. - Do not be afraid to ask and clarify if any points are not clear - you're not pros and do not have to understand the subtleties. In normal service has always explain everything. And some are afraid to seem kettles and nod in agreement when they offer an expensive, complicated, but not always the correct procedure. You just have to ask, and then to agree. Dmitry Slyusarev, CEO Japauto.ru
6. If you leave the car and it changed some details, let the old produces. Here at "Subaru" this is normal: a car fit for repair. Take away, and you have the box in the trunk of the new shoes are old, in a box from the old disk drives, in packages of hose - hose. We immediately see that you all honestly changed. But, of course, many more stories where old parts are not interrogated. "We have thrown out." "Where are thrown out, show? '" Well, the container is already taken. " In fact, either no change or a detail is not yet fully killed, put in the master closet. Then put someone. What happens when a person has something to cover, and the new stock does not. And then the master magician pulls out of the closet required. "Well, come on I'll still put this type, and then buy a new, replace". Double fat. First, the beushnye details. Secondly, the removal of double \ install this part. Volodya, car mechanic with 10 years experience
7. - It is desirable, if possible, be present during repair. This is to avoid these things:
work is actually being done, but the purchase order fits,
oil is drained, not all but only half, then added a new, unused oil volume sold mechanic left
do not put the original or a new spare.
Dmitry Slyusarev, CEO Japauto.ru
8. What are you standing there, too, is not a panacea. Must still deal in the car and the fact that it does. I see through the client. Are you sure like that too if you like, then I'll do everything the right way. Well, bolts, of course, when you score a sledgehammer is not correct. But there is, for example, an operation to repair the box when you can crawl outside and fix it in 5 minutes. Is it possible to disassemble the whole car and half a box of cogs to make the same operation. Money, you know, different.
Sergei. Auto Service "Lada"
9. - The details of the suspension can be cultivated continuously. It is only necessary that the client said that "there is something knocks." There's actually some kind of gum can be a cheap worn out. And he will immediately exclaim that here you have covered and the ball, and steering, and the terminal ... In short, extend from the manifold to the tread. He was led ball? Excellent. Oh, and you can still knock the caliper. And the constant velocity joints.
In general, come to the car tomorrow, do everything. Then he changed that penny gum, and the bill roll out half the suspension. But the sound was! The client is happy. Vadim. Auto Service "Lada"
10. Before you take the car in for repair, it is desirable to monitor the market and provide some level of prices for the required work and the necessary spare parts. This monitoring can be done once, when choosing a proper service. Oh, and then another day a time for complacency. Dmitry Slyusarev, CEO Japauto.ru
11. - Divorce for "change" is especially popular with serviceable parts, if a service parts warehouse. Here they are welded and cheat on the parts, and replacement, which was not. Volodya, car mechanic with 10 years experience
12. - The probability of being cheated, or pay a premium is reduced if the services of the same institution where they know you and your car. Sergei, a master car-care center "Skoda"
13. - Now a lot of wise men had multiplied that strive to blame all problems on the service. A handsome chinilsya here all the time in any garages gray. And when the car crashed, came to us to swear that the car is bad, and what type it on the official service he was not well adjusted brakes. We look at the base - he does officially never was. Well, show him a computer, it is cooled. But it is better not to do ever since. We, too, is blacklisted. We can then refuse service. Well, a surprise to some, too, can adjust. Vadim, a master of the authorized service.
14. Even worse, when the client tried to separate us, and then to the court or filed, or the noise went on blogs or forum. There is, of course, in the case of abuse. But now the fashion has gone: he nakosyachil, but trying to go to the people's wrath. I have already said that we are able to take revenge. Some can and leave the rat under the hood. She then eats in the garage all the wires and whatnot. On the big money you can get ... Vadim, a master of the authorized service.
15. We have all the genius was who rolled his car mileage. Well, somewhere craftsmen he did, but made crooked. Edging around the speedometer is cracked, the computer began to issue some sort of crap. So he told it all to us - to repair under warranty! What the fuck warranty, if our database had been six months ago, 60,000 mileage, but now for some reason, fifteen. The same mouth, the fingers bent ... I do not want to say it but the guys from the syringe under the upholstery of a couple of chicken proteins were driven. He's run for sale braided? Well, now let the markets with the stench. And it's almost good. Master Authorized Service, who asked not to be named.
16. - Questions and warranty claims service is trying to decide immediately and quietly, of course, if a malfunction is actually wine service. The majority of service stations just in case, try to absolve themselves of all charges. Therefore, in the event of a failure after the repair, or the slightest suspicion about them, you should immediately notify the service. Options such as "I was with you six months ago, did this or that, and then I caught on fire or go haywire this or that, but I was busy, the car was, and now I came to this beautiful" is not a rental. Dmitry Slyusarev, CEO Japauto.ru
17. Lawyers also sometimes differ. They want to show that they are the coolest. And of this we have to repair it must be because he is on the seven items we condemn. Aha. Sue. He was then a car that is better to sell it. Because we, too, has its own gypsy-mail. And if, for example, it is our service is no longer finds itself, but will try to fix the other, there are already people in the know. Be certain that it will nezametnenko so that then the whole machine posypetsya.
Master Authorized Service, who asked not to be named.
18. Even if the woman herself has put into service a car, take the work still needs to man. Well, here I had an auto mechanic. Calling a friend. She says that her service counted 14,000 for any nonsense. Coming. And there on the technology, along with oil is an oil change plugs. Cork is worth $ 30. In the service book says that oil is only for this particular machine, or machine flies with the warranty. Watching label - filled more. Plus, replacement pads, something else. I began checking out. Plug the old. Old shoes, and everything. Oil more. Well, in short, made a scandal. And it is an official dealer. In the end, all changed, poured oil and counted correctly. Instead of 14,000 turned out 3700. Andrew, a tinsmith service centers "Nissan."
19. On plumbing works to dissolve easier than on the body. Points more. Then bolt, then pull, then nut. A lot of things. And on the tin well, what? Well, the wings, all four of them. But also, of course, there are options. For example, issue a new door, and take the old one. Richt, shpaklyuyut, paint the outside ... like to be seen. But then, of course, the problem will get out. Vladimir, the mechanic with 10 years of experience.
20. Instead, the Japanese could put Turkey's door. How can I tell? The Japanese have a seam where the bent, be sure to go the factory sealant. The little sausage under the paint, she's there for life, it can be seen. And in any detail left sealant is not just bent. But of course, it is necessary to know not to have dissolved. Andrew, a tinsmith service centers "Nissan."
21. By tin \ paint job should be very carefully taken. NOT, often leave the place where to be seen. Under the same tank washer, for example. Or area under the battery left at impact. The wing is welded on the outside, but it is not straightened, then the battery will be crooked or do not fit. We must look not only outside, in short. Under the wing flaps to look what is happening there. Andrew, a tinsmith service centers "Nissan."
22. The official service is good - they have only native parts. And, if you bring her some other manufacturer's warranty for repairs will not be. Write in a dress that spares the client, no safeguards. In the gray of services contrary. There, you most likely will put almost anything, but not native. Sergei, a master car-care center "Skoda"
23. God forbid repaired for various questionable garages with our Caucasian friends. There is, of course, is cheaper, but you then have three prices you give, so that after they fix it. When my uncle came to the classics. It was found necessary to change all the ball, and he has been with him only two. But they said that they have, come back in two hours. Well, he went somewhere to eat. So they immediately removed the ball from another machine, which they were standing on the painting. Put it back the old, and he of her. Also know what. Igor, a master car-care center "Pole +"
24. I would not trust the garages, which are near the car market. On the market because what? There are so-called "refurbished" parts. Traction, ball, etc. You vparivayut them as new, just cheaper. And take with the same service after the change. Other gum stick, wash, paint from the spray - all nove.
Well, it is clear that such detail you will stand a thousand miles, well two. And then back in for repair. And so on to infinity. Volodya, car mechanic with 10 years experience
25. I remember in the 90s people rented cars in for repair. For example, I opened the trunk to change a light bulb, and there Kalash. I called the customer, they say so and so. And he was "way? And you Move over. "That's all. Well, it is clear that such a client, we tried to do very well. So you can leave a dummy in the trunk of Kalash. They are sold as souvenirs. Then they will make to the conscience and will not take too much. Cyril, a master car-care center "Audi"
26. As a rule, more professional and more profitable in terms of value for money will do the job in the service, specializing in any one or more brands. In this case, the staff is more familiar with the nuances of the model of your car, the warehouse is optimized for the specific model. Dmitry Slyusarev, CEO Japauto.ru
27. If a competent mechanic can "sew" to alarm even a stick, and then pass the hijackers. Very often, thieves have their people in the services that are easy to prepare a car hijacking. Therefore it is better to be repaired on the same proven service. And where there is strict control which the master what kind of work done. Then it can be easily calculated and it just will not take risks. But in general you can read the instructions in the signaling. It has the option of checking how many sticks filed in your car. If the service will be an extra, just call the police and drive to the spices to the signaling code change.
Vadim, a master of the authorized service.
28. Sometimes a car can be in service to scratch and even mash. On good, taking cars in for repair must begin with an inventory. Especially if you leave it there indefinitely. What kind of tires, wheels which, in the trunk, glove compartment. Clearly, not all do, but you can ask. And getting, carefully inspect. In order for your injuries made to the list, not add new ones. We have one client with car parking brake fell - and the post. The wing was painted at his own expense. But on the other service would say that it was. Volodya, car mechanic with 10 years experience
29. If you are on your vehicle carries a driver, and he is chasing her in the service and they serve it there may be elementary to agree with the master. Supposedly they change something. For example, a pump. In fact, just scour it and washed that looked like new. As a result, the new pump is discharged from the warehouse. But it remains in an office. Antifreeze, consumables, too, and drove it all pays the client card. Well, he, of course, with this poltinnichek or weaving bucks. And people then wonder why the new beha breaks all the time. Igor, a master car-care center "Pole +"
30. It is clear that the parts that need to change to the regulations, but which, in principle, more like, the master often try to keep. But if the client side, just so it does not put your locker? He immediately decides that nothing changed, or wants to leave his reserves. Therefore, an experienced master pointedly, when the client throws the item into the garbage. It is desirable that there is some stinking rag rolled, drenched with oil. Well, you can crash in such a throw - just need to know how to throw. From the garbage, it just takes longer. And while you can take yourself too, not immediately after the departure of the client. And then he forgets something, come back. Or specifically for the piece comes when the toad suffocate. And I have it lying there, and - on, take it. Sergei. Auto Service "Lada"
31. You should never own a car to make the diagnosis, then do not pay otherwise. And then it happens all the client comes in horror: "Ah! I have the engine began to smoke! Disassemble, change! "And he can just oil spilled on the block, when topped up. And it happens. Just after the word "disassemble the engine" to him a hundred pounds to disassemble. You just have to ask for diagnosis and for a long time incredulous to learn the results. And there may be what is nonsense. Volodya, car mechanic with 10 years of experience.
32. And sometimes, when a customer comes and says sagely: "Change my pump. And it knocks." Well, he changed the pump, belt, antifreeze, gaskets, there is all sorts. He gets, but still knocks. And then it turns out that this is not the pump and the generator. Bearing worn out there. And as for the pump in the garage advised him Uncle Bob, who just next to thump and suddenly decided to go for the smart "pump, like you say!" Diagnosis should be done by professionals. And even better - in two different services to various professionals have put a diagnosis.
Vadim, a master of the authorized service.
33. Many of authorized services to take you to RUR 500 or more only for the entry. Type in a part of tire inflation, check the battery, some kind of preliminary nonsense. I drive a slightly lowered the left rear wheel. I specifically checked: three times a year to come to the official. And all three times no one is pumping and did not even check. Igor, a master car-care center "Pole +"
34. It happens that the client has just burned out light bulb. And it bred "Oh, yes you have the wiring, shift paddles, foot closer" - and drove to the full. And still impresses the client, the phrase "and by the way, we just have this." That is big he was lucky that we have only today and only for him, this spare part in stock. Then just enough not to change it, right?
Igor, the master service «LADA»
35. The worst thing for the client - when he tried to fix something myself. Any professional employee of the service is able to change the parts locally. That is, it does not remove more parts than you need. A kettle is usually all interfere, and he would unscrew too much. And then gather incorrect. Or it will break the pin, the thread will break - it's seen everything. And then he will consider all of these sins. Oh, and even add to it more to a car on a gun shot with a screwdriver does not fit. Volodya, car mechanic with 10 years experience
36. And even worse, when he repaired, broke, came to us and tries to convince us that what we all did it because at the time of the last of his visit. For example, a man arrives: "Change the pad. But with only one hand. "And I know that one of their own, he was replaced. And on the other something broke, bent - and now would drive it to him, we nakosyachil. There ushlyh punished. Can or something to throw into the engine, or something. Volodya, car mechanic with 10 years experience
37. There are machines that are basically made so that can only be repaired at an authorized service. For example, Renault. Even in the simple model can not fix anything yourself. For example, you can not change the belt in the garage. At Zhiguli is a special key to put things right, and labels. And Renault has no dowels, no tags. An asterisk stupidly turned, and without special equipment you'll never know how then all gather. Sergei. Auto Service "Lada"
38. Cheap cars do not exist. If it has a low selling price, then you mean to glean for the repairs. All calculated. You give the service a difference. For example, Volkswagen is worth 3-4 thousand rubles. Stupidly oil change, injector wash, something on the little things. And Renault - a thief in the family. There's just wash the injector 5 tysch something worthwhile. Moreover, after the washing machine for two days does not pull. Customers howl: "I come to you faster than your left after washing." And that is bad in Reno: everything mechanic generalists. They all work on your wheelbarrow make a man. So you can imagine that if an electrician from God, not the fact that the same spec for the rest. But did you know then when the machine get it. Cyril, a master car-care center "Audi"
39. Mechanics have a saying: "Did the car is good - lost a client." Really, if you normally chinish all, the client comes to you in about a half a year oil change. That's all. And if a little podhalturil, then he slowly pour anything ever will. While customers appreciate the honesty. For example, if a neighbor is the same car all the time to repair, and it works like a clock, then he and the replacement of oil may give a good tip for the fact that nothing breaks. But not all of these tips, of course, enough. So draw your own conclusions.
Volodya, car mechanic with 10 years experience
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