Main problems of iOS 8 (and iPhone 6) and how to fix them
This is not to say that something radically new has appeared in the new mobile platform from Apple. Everything is as usual: a few new features, applications and many minor modifications, including the ability to install a custom keyboard.
Unfortunately, new updates are accompanied by new problems, and some people already regret the transition to iOS 8. But sooner or later they have to update, so in this article we will look at typical problems of the new platform from Apple and how to solve them.
IOS 8 issues:
- Slow WiFi and no signal
- The battery runs out quickly
- The sound does not work
- Music sync does not work or takes a long time
- Problem with sending messages and group messaging in iMessage
- Sudden reboot and blue screen
- Unable to upload photos via Safari browser
- Where did the Spotlight tips go?
- Low performance
After upgrading to iOS 8, many iPhone users had a problem with the Wi-Fi network: despite a stable signal, sites and videos load very slowly, and sometimes the connection completely disappears. For Safari users, the message “Connection to the server is broken” may appear on the screen. At this time, other devices connect to the router without problems and use the usual Internet speed.
- Turn Wi-Fi on / off / Offline mode: The network temporarily starts to work in the previous mode, if you turn off and then turn on WiFi again. Alternatively, you can do the same procedure with Offline mode. All this can be done in the Control Center, which can be reached by swiping up from the bottom of the screen.
- Hard reset: another temporary solution is to turn off the phone and then turn it on again. Press and hold the Sleep / Wake button and the Home button for ten seconds until you see the Apple logo. After such a reboot, the stable operation of WiFi for a while should be restored.
- Turning off Bluetooth: Sometimes the speed of data transfer via Wi-Fi is affected by the included Bluetooth, so you can try to turn it off. This will not solve the problem, but it will fix it temporarily.
- Reset network settings: Go to "Settings> General> Reset" and click "Reset Network Settings". This solution has helped a lot, but the problem may arise again.
- Disabling Wi-Fi in geolocation services: go to the "Settings> Privacy> Geolocation Services" menu and in the "System Services" menu, turn off "Wi-Fi Networks".
- Switching the router frequency (2.4 / 5 GHz): If your router supports 2 frequencies, then you can try switching them. At 2.4 GHz, the quality of the connection is better, at 5 GHz - higher data transfer speed, but shorter range. Many solve the problem described above with a WiFi network by switching these frequencies.
- Changing the channel of the router: Network problems may arise due to the fact that the channel in which your router works is overloaded (because the neighbors also have routers that may work in the same channel as yours) - in this case, you need to change the channel of the router in its settings. You will find detailed information on how to do this in the instructions for your router.
- Changing the DNS server: For some users, changing the DNS server to the Google server helps. You can do this through the menu "Settings> Wi-Fi", where you need to select your network and write "22.214.171.124" in the DNS item. For the changes to take effect, it is better to reboot the device.
- Reset all settings: This is a serious step, which, however, does not guarantee success. To do this, you need to go to "Settings> General> Reset", select "Reset All Settings". After that, all the settings will return to the factory settings.
- Wait for an update: If serious problems arise in the phone firmware, you can hope for an update with bug fixes. You can monitor software updates in the menu "Settings> General> Software Update".
After the release of iOS 8, many users began to complain that the battery started to run out quickly. Someone's iPhone ran out of power from 100 percent to zero in just four hours.
- Check out battery saving tips .
- Try Hard Reboot using the Sleep / Wake and Home buttons (described above).
- There is some likelihood that some program is causing the fast discharge. In the menu "Settings> General> Statistics> Battery usage" you can check which applications consume the most energy. If you have come across a suspicious application that is exhausting the battery, you should check to see if there are any updates available for it. If not, then think about the appropriateness of its use. If you really need this application, try disabling its background update in the Content Update section (Settings> General menu), as well as using geolocation for this application (Privacy> Location Services menu).
After upgrading to iOS 8, this seems to be a common problem for iPad owners. Fortunately, it is easy to fix.
- Hard reset: press and hold the Home and Sleep / Wake buttons for 10 seconds (until the device restarts).
- In the "Settings> General" menu, check the "Switch on the side panel" section: there should be no checkmark next to the "Mute" item. You can also check the sound status in the Control Center.
Some users encountered this problem after updating the firmware when it was required to restore data on the device. For some, this process took a very long time (more than 24 hours), but for someone it just suddenly stopped.
- You may have too many album covers in your library, and you just need to remove some of them.
- Launch iTunes, in the left column select the desired device (iPhone, iPad or iPod). In the "Overview" section, check the box next to "Process music and video manually." If the check mark is already checked, try unchecking it and then putting it again.
- Launch iTunes and connect the device to the computer. After that, in the menu "Settings> General> Statistics> Music" delete all the music. In iTunes, go to the “Music” tab, uncheck the “Music sync” checkbox and save the changes. After that, re-check the box "Sync music." Now the synchronization should work without errors.
After iOS update several problems appeared in iMessage at once: someone cannot send messages at all; someone, instead of group messaging, iMessage now just sends SMS to all chat participants.
- You can solve the problem with group messaging by deleting the old correspondence and starting a new one with the same participants.
- If you find that you cannot send messages at all, then perhaps the problem is with the Pending activation. Try going to the Settings> Messages menu and disabling the Send as SMS and iMessage functions. Now go to "Settings> General> Reset" and click "Reset Network Settings." After that, return to the "Settings> Messages" menu and re-enable the Send as SMS and iMessage functions.
For some people, after updating the firmware, the phone began to unexpectedly restart, show errors, and for others, the blue screen of death. It was impossible to associate this behavior of the phone with anything specific, because everyone who had these problems at the time of X performed completely different tasks on the phone.
- Go to the menu "Settings> General> Reset" and select "Reset All Settings". This will reset all the settings of your phone (passwords, wallpapers and everything that you configured for yourself after the purchase). Photos, videos and other files will remain untouched.
- It is possible that the problem is in some application. To find out if this is the case, you can delete applications one at a time and then check to see if something has changed in the behavior of the smartphone.
Most people switched to the new iPhone firmware only to find out that now they can’t upload photos through the Safari browser.
- If you are trying to upload photos to a site like Vkontakte, it will be easier to download the application and add images and other files through it.
- You can also use another browser, such as Chrome.
- This is a bug in the mobile version of Safari, and you cannot fix it yourself. It remains to wait for the update.
Many iPhone users were disappointed when they found out that their Spotlight tooltips no longer work on their phone.
- Spotlight Tips are now available in only 15 countries. See the full list on the Apple website.
- You can make the function work by changing the language and region in the phone settings (indicating the one in which the function is supported). This can be done in the menu "Settings> General> Language and Region" (it is important that they coincide). After changing the settings, reboot the device.
- The resulting problem: if you do not know enough English or any other of the supported languages, this solution to the problem is not suitable for you.
Many users complain that updating the firmware led to outright brakes and poor performance on the iPhone and iPad. Moreover, the older the device, the greater the likelihood of this problem. According to tests conducted with the iPhone 4S on iOS 7.1.2 and iOS 8, the update significantly slows down the download time of applications and the phone itself.
- Do not update firmware.
- If you have already updated, then you have little time left to return the old firmware, which will soon be no longer supported. You will need a copy of iOS 7.1.2 firmware as an IPSW file - it may have been saved on your computer since the last update. If not, you can download it on Redmond Pie. After you have the necessary file, turn off the Find iPhone feature in the Settings> iCloud menu, connect the device to your computer and launch iTunes. Then select your device and go to the "Overview" tab. Now, while holding down the Shift key, left-click on “Restore” (on a Mac, hold the Option key instead of Shift) and select the IPSW file for iOS 7.1.2. Keep in mind that you will receive your applications and settings back only if you have backup files (made while using iOS 7) for further recovery.
- You can wait for the next updates. There is a chance that developers will make the necessary changes, and productivity will increase (as was the case with iOS 7 firmware). But there is no guarantee, as always.