Management - Vikhanskiy OS

Brief conclusions

A person forms the basis of an organization, its essence and its basic wealth. However, from the point of view of management, one can not talk about a person at all, since all people are different. People behave differently, they have different abilities, different attitudes to their work, to the organization, to their duties; People have different needs, their motives for activities can differ significantly. Finally, people differently perceive the reality of the people around them and themselves in this environment. All this suggests that the management of a person in an organization is extremely complex, but at the same time, an extremely important and important matter for the fate of the organization. The manager must know a lot about the people with whom he works, in order to try to successfully manage them.

But the problem of managing a person in an organization is not limited only to the interaction of the employee and the manager. In any organization, a person works in the environment of colleagues, fellow workers. He is a member of formal and informal groups. And it has an extremely great influence on it, either helping to reveal its potential more fully, or by suppressing its abilities and desires to work productively, with full dedication. Groups play a very important role in the life of each member of the organization. Therefore, management should take this fact into account in building the work of the organization, in personnel management, considering each employee as an individual with a set of specific characteristics, as a specialist who is called upon to perform certain work, as a member of a group that performs a certain role in group behavior, and as a person who Learns and changes his behavior in accordance with the principles of learning behavior.

Basic terms and concepts

"Questionnaire" characteristic of a person

Beliefs

External factors of perception

The external sphere of control

Internal obligation

Internal factors of perception

Internal control sphere

Effective part of the location

Remuneration

Perception of the environment

Perception of the person

Extinguishing unwanted behavior

Fixing the carried out behavior

Individuality of a person

Intuition

Qualified characteristics of a person

Compensation depending on the variable of the norm

Compensation depending on a fixed rate

Compensation for actions

Compensation through a variable time interval

Compensation at a fixed time interval

Conformism

Criterial basis of behavior

Personal characteristics of a person

Small group

Punishment

Behavior Based Learning

Behavioral learning

Continuous compensation

Informal group

A summary of the estimate

Waiting for the organization in relation to the individual

Organizational environment

Selection of information

A responsibility

Negative compensation

Errors in perception

First impression

Migration

Periodic compensation

Positive compensation

Commitment to the organization

Acceptability of the role

Principles

Projection of their own feelings and motives

Location:

Reflex behavior

Role contradictions / conflicts

Systematization of information

Situational characteristics of the group

Conscious learning behavior in the organization

Involvement

Social characteristics of a person

Role Status

Stereotyping

Stimulating effect

Structural characteristics of the group

Workers

Work enthusiasm

Satisfaction with work

Physical characteristics of a person

Formal group

Characteristics of group members

Values

Frequency of compensation

Clarity of the role

Bibliography

1. Psychology of personality / Ed. Yu.B. Gippenreiter, A.A. Bubble. Moscow, 1982.

2. Rudestan K. Group psychotherapy. Psychocorrectional groups: theory and practice. M., 1990.

3. Modern foreign social psychology / Ed. G.M. Andreeva, N.N. Bogomolova, LA Petrovskaya. M. , 1984.

4. Mitchell R People m Organizations: Understanding Their Behavior. McGraw-Hill ,! 978.

5. Skinner In F. Science and Human Behavior. MacMillan Publishing, Inc., 1953.