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Management - Vikhanskiy OS
Brief conclusions
A person forms the basis of an organization, its essence and its basic wealth. However, from the point of view of management, one can not talk about a person at all, since all people are different. People behave differently, they have different abilities, different attitudes to their work, to the organization, to their duties; People have different needs, their motives for activities can differ significantly. Finally, people differently perceive the reality of the people around them and themselves in this environment. All this suggests that the management of a person in an organization is extremely complex, but at the same time, an extremely important and important matter for the fate of the organization. The manager must know a lot about the people with whom he works, in order to try to successfully manage them.
But the problem of managing a person in an organization is not limited only to the interaction of the employee and the manager. In any organization, a person works in the environment of colleagues, fellow workers. He is a member of formal and informal groups. And it has an extremely great influence on it, either helping to reveal its potential more fully, or by suppressing its abilities and desires to work productively, with full dedication. Groups play a very important role in the life of each member of the organization. Therefore, management should take this fact into account in building the work of the organization, in personnel management, considering each employee as an individual with a set of specific characteristics, as a specialist who is called upon to perform certain work, as a member of a group that performs a certain role in group behavior, and as a person who Learns and changes his behavior in accordance with the principles of learning behavior.
Basic terms and concepts
"Questionnaire" characteristic of a person
Beliefs
External factors of perception
The external sphere of control
Internal obligation
Internal factors of perception
Internal control sphere
Effective part of the location
Remuneration
Perception of the environment
Perception of the person
Extinguishing unwanted behavior
Fixing the carried out behavior
Individuality of a person
Intuition
Qualified characteristics of a person
Compensation depending on the variable of the norm
Compensation depending on a fixed rate
Compensation for actions
Compensation through a variable time interval
Compensation at a fixed time interval
Conformism
Criterial basis of behavior
Personal characteristics of a person
Small group
Punishment
Behavior Based Learning
Behavioral learning
Continuous compensation
Informal group
A summary of the estimate
Waiting for the organization in relation to the individual
Organizational environment
Selection of information
A responsibility
Negative compensation
Errors in perception
First impression
Migration
Periodic compensation
Positive compensation
Commitment to the organization
Acceptability of the role
Principles
Projection of their own feelings and motives
Location:
Reflex behavior
Role contradictions / conflicts
Systematization of information
Situational characteristics of the group
Conscious learning behavior in the organization
Involvement
Social characteristics of a person
Role Status
Stereotyping
Stimulating effect
Structural characteristics of the group
Workers
Work enthusiasm
Satisfaction with work
Physical characteristics of a person
Formal group
Characteristics of group members
Values
Frequency of compensation
Clarity of the role
Bibliography
1. Psychology of personality / Ed. Yu.B. Gippenreiter, A.A. Bubble. Moscow, 1982.
2. Rudestan K. Group psychotherapy. Psychocorrectional groups: theory and practice. M., 1990.
3. Modern foreign social psychology / Ed. G.M. Andreeva, N.N. Bogomolova, LA Petrovskaya. M. , 1984.
4. Mitchell R People m Organizations: Understanding Their Behavior. McGraw-Hill ,! 978.
5. Skinner In F. Science and Human Behavior. MacMillan Publishing, Inc., 1953.
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