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Theory and practice of personnel management - Shchekin GV
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Theory and practice of personnel management - Shchekin GV
20.2. Test "The ability to work with documentation"
In accordance with the key to the test, mark the answers to the questions that most closely correspond to your work with the documentation.
| Questions and Answers | Quite rightly |
Perhaps, it is fair |
Not certainly in that way |
Absolutely not so |
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Group 1. When I have a lot of urgent work, I often put new papers aside. When I'm not too busy with other things, I process most of the paper myself. I myself sort out the correspondence, because no one can cope with it anymore, and the sight of unread papers irritates me. Group 2. I have to overcome Internal resistance, when I instruct the subordinate to prepare an important document for himself. |
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Questions and Answers |
Quite rightly |
Perhaps, it is fair |
Not certainly in that way |
Absolutely not so |
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Most of the documentation on less important issues is prepared by my subordinates. I seek help from others only when the opportunity for official troubles becomes very real. Group 3. It annoys me that I have to spend time on a paper routine, and when I'm busy, I move the papers aside. I do not consider myself obligated to respond to every paper addressed to me. I believe that the volume and nature of official correspondence reflect the success of my work and my position in our organization. Group 4. When I encounter a crisis situation, I do not have time to fix it in the documents. Only the thought of possible trouble can make me finish my service report. While I have more important things, I postpone the routine documentation aside |
The key to the test
Count your points: for every answer "absolutely right" 3 points are supposed, for "perhaps, it is fair" - 2 points, for "not quite so" - 1 point, for "completely wrong" - 0 points. Summarize the glasses separately for four groups of questions.
If you scored 7 or more points in the first group, then you are most likely a "supersponsor", and therefore are inclined to do a larger part of the paper work than necessary, underloading your subordinates. If you also scored a lot of points (5 or more) on the fourth group, it means that you also have the features of a "red card". This means that your reputation and career are under threat. True, some of the top bosses like your constant employment, but the label of "exhausted campaigner" does not guarantee promotion and respect of colleagues and subordinates.
If you scored 7 or more points on the second group, then you are most likely a "raspasovschik." Of course, delegation of duties is one of the most important rules of modern management science. It can greatly facilitate your work - naturally, if you do it right. Meanwhile, many such leaders, carried away by delegation, forget about the need to constantly teach and control those to whom they convey certain tasks. This often puts them at their peril. After all, in the final analysis, the manager is responsible for everything. Of course, if you make mistakes, you will gradually master the art of delegation, but it is better to shorten the "painful" path by studying management literature.
If you scored 7 or more points on the third group, then you have the features of "anti-bureaucrat" and you tend to ignore the importance of paperwork. Such habits can be costly if your organization has a large amount of paperwork and is given great importance. Therefore, you should either reconsider your attitude to the "papers", or look for a place in the organization where paperwork is less.
Finally, if you scored 3 points or less on the fourth group, then you treat the paper work too earnestly, forgetting that there are more important things that require your personal participation. If you scored 7 or more points on this group, then, on the contrary, you have too much from the "red tape" and you are doomed to constantly listen to the reproaches of the authorities for the delay of various documents. You can be helped only by a more differentiated approach to incoming documentation and more extensive use of delegation.
Well, if the number of points you have collected for all four groups of questions is approximately the same and fluctuates within the boundaries of 3-5, this can be considered evidence of a reasonable attitude to paperwork and the lack of pronounced features of "paper losers".
This, of course, is pleasant, but it's still difficult to cope with the volume of papers that you receive every day.
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