home Finance Mercantile іnnovatsіyna polіtika - Kardash VY, Pavlenko I. A. |
Mercantile іnnovatsіyna polіtika - Kardash VY, Pavlenko I. A.
9.3. Ergonomіchnі vimogi to product
Ergonomіchnіst - tse sukupnіst vlastivostey, SSMSC harakterizuyut pristosovanіst konstruktsії product to vzaєmodії Zi spozhivachem (koristuvachem) s urahuvannyam junction of two physical-bіologіchnih Especially Helsinki Human.
Before bunt minds ratsіonalnogo ergonomіchnogo konstruyuvannya vіdnosyat obov'yazkovy Obl_k spetsifіchnih Components Connection system "Person of - tehnіka - seredovische", scho in viyavlyayutsya protsesі funktsіonuvannya virobu. Such Especially vvazhayut: virobu view that osoblivostі yogo robots; svoєrіdnіst lyudskogo organіzmu; navkolishnogo seredovischa minds. However perevazhnoї bіlshostі spozhivachіv ergonomіchnіst whether yakogo product ototozhnyuєtsya Zi zruchnіstyu. Zruchnіst vikoristannya mozhna viznachiti yak sukupnіst usіh vlastivostey scho harakterizuyut rіven komfortnostі in Helsinki Human vzaєmodії s subject. Yak vіdomo, spozhivach peredovsіm zvertaє sama uwagi on Ti vlastivostі virobu scho yogo tsіkavlyat. Perevagu spozhivachі vіddayut korisnim results rather than processes tehnіchnomu їh stvorennya. Nayprostіsha utilіtarna VZAYEMODIYA Helsinki Human s speeches Got Location for vikoristannya predmetіv NKVD spozhivannya - odyagu, VZUTTYA toscho. Tsі rechі Je nemovbi samoї Helsinki Human Chastain, to stench Musial mother konstruktsіyu th form, yak b vіdpovіdala її anatomії th fіzіologії. Otzhe, Leather goods NKVD spozhivannya treba otsіnyuvati for mіroyu pristosovanostі to Helsinki Human yogo korisnih vlastivostey (Fig. 74).
Complex vimog to vіdnosno virobіv simply awkward, ale for Suchasnyj tehnologіchnogo obladnannya, energonasichenoї pobutovoї tehnіki obov'yazkovimi ergonomіchnimi vimogami Je: dostatnіst robochem expanse; ratsіonalnіst rozmіschennya that chіtkіst potrіbnih pokazhchikіv; zruchnіst lucid for the signal to settle down; Normal rіven natural that piece osvіtlennya (Fig. 75).
Fig. 74. Vimogi to tovarіv scho bezposeredno obslugovuyut spozhivacha
Fig. 75. Zvyazok Helsinki Human s tehnіchnimi goods pobutovogo priznachennya
Osoblivostі lyudskogo organіzmu viznachayut mozhlivos Ti-y way to Helsinki Human vplivu virіb pid hour yogo vikoristannya that tehnіchnogo obslugovuvannya. Proektuyuchi novі goods, vihodyat іz rozumіnnya of scho Person of the complex Got fіzіologіchnih, psihologіchnih, antropometrichnih, bіomehanіchnih characteristics (gіgієnіchnі vimogi takozh shaping can Buti samostіynim component in sistemі "Person of - tehnіka - seredovische").
Especially values for stvorennya zruchnoї in ekspluatatsії (komfortnoї) tehnіki Got vіdpovіdnіst її parametrіv mainly antropometrichnim pokaznikam Helsinki Human (tab. 38).
Thus the rank of requiring peredbachiti vіdpovіdnіst virobіv sanіtarno-gіgієnіchnim standards zhittєdіyalnostі that pratsezdatnostі Helsinki Human. Tse stosuєtsya rіvnya osvіtlennya, vologostі, toksichnostі, noise vіbratsії toscho. Yakіsnim rіvnem osvіtlenostі vvazhayut Taqiy, scho zabezpechuє bezpomilkove Zorov spriynyattya neobhіdnih protsesіv. Vіn viznachaєtsya power i kontrastnіstyu osvіtlennya, kolorom, marriage zaslіplyuyuchih spalahіv. Fіzіologіchnі vimogi skerovano on vrahuvannya fіzіologіchnih vlastivostey Helsinki Human th Especially funktsіonuvannya її organіv chuttya (Zora, sense of smell, hearing, dotiku). Proektuyuchi, napriklad, ruchnі that nozhnі organic upravlіnnya avtomobіlem that іnshoyu analogіchnoyu tehnіkoyu requiring viklyuchiti mozhlivіst bezperervnogo napruzhennya the very m'yaza vodіya protyagom trivalogo hour (static napruzhennya). Antropometrichnі vimogi bazuyutsya on neobhіdnostі vsebіchnogo vrahuvannya in konstruktsії virobu zrostu, masi, Helsinki Human rozmіru that okremih Chastain її tіla. Napriklad, vіdpovіdnіst konstruktsії virobu zrostu operator that rozpodіlu masi yogo tіla and vazhelіv upravlіnnya - funktsіonalnіy anatomії yogo hands. Sort order іz CIM bіomehanіchnі vimogi spriyayut stvorennyu such virobu, vikoristannya yakogo not generally produces up zayvoї misrepresented. Psihologіchnі vimogi toil zabezpechiti mozhlivіst easy i Shvidky formuvannya navichok vikoristannya virobu for priznachennyam. Detalnіshu characteristic ergonomіchnih pokaznikіv of Quality submitted in tab. 39.
Efektivnіst vzaєmodії Helsinki Human s rіznomanіtnoyu produktsієyu bagato in chomu deposits od will navkolishnogo seredovischa. Especially Tse stosuєtsya such parametrіv dovkіllya, yak temperature that vologіst povіtrya, yogo abo rozrіdzhenіst zaporoshenіst. Vazhlivimi ergonomіchnimi vimogami Je takozh neobhіdnіst stvorennya comfortable seredovischa for Helsinki Human scho ekspluatuє (vikoristovuє) goods (tab. 40).
tABLE 38
OSNOVNІ ANTROPOMETRICHNІ DANІ Lyudin (in cm)
Poznachennya |
Naymenuvannya rozmіru |
Cholovіk |
Zhіnka |
||||||
m - 2s |
m * |
m + 2s ** |
% |
m - 2s |
m |
m + 2s |
% |
||
A |
Zrіst (without VZUTTYA) |
163 |
175 |
187 |
100 |
153 |
165 |
177 |
100 |
B |
Visota rіvnya Helsinki Human eyes, KOTRA stoїt |
153 |
164 |
176 |
94 |
143 |
154 |
165 |
93 |
C |
Visota Helsinki Human shoulder, KOTRA stoїt |
134 |
144 |
154 |
82 |
124 |
134 |
144 |
81 |
D |
Visota lіktya over pіdlogoyu Helsinki Human, KOTRA stoїt |
101 |
108 |
116 |
62 |
95 |
103 |
110 |
62 |
E |
Visota kolіna Helsinki Human, KOTRA stoїt |
47 |
51 |
54 |
29 |
46 |
49 |
53 |
thirty |
F |
ROZMA hands |
173 |
186 |
August 19th |
106 |
153 |
165 |
177 |
100 |
G |
Vіdstan od kіnchikіv paltsіv vityagnutoї hands before Spini |
80 |
86 |
92 |
49 |
66 |
71 |
76 |
43 |
H |
Dovzhina peredplіchchya i kistі zіgnutoї hands |
44 |
48 |
51 |
27 |
40 |
43 |
46 |
26 |
the I |
The width of the shoulders |
42 |
46 |
49 |
26 |
37 |
40 |
42 |
24 |
TO |
Tovschina Tulub |
21 |
23 |
24 |
13 |
23 |
25 |
27 |
15 |
L |
Width Stegna |
29 |
32 |
34 |
18 |
32 |
34 |
37 |
21 |
M |
Visota head over sidіnnyam |
83 |
90 |
95 |
51 |
78 |
84 |
90 |
51 |
N |
Rіven eyes over sidіnnyam |
73 |
79 |
84 |
45 |
68 |
73 |
78 |
44 |
ABOUT |
Visota shoulders above sidіnnyam |
55 |
60 |
63 |
34 |
50 |
54 |
58 |
33 |
R |
Visota lіktya over sidіnnyam |
21 |
23 |
24 |
13 |
20 |
21.5 |
23 |
13 |
R |
Vіdstan od kolіna Helsinki Human scho sidit to sіdnitsі |
57 |
61 |
65 |
35 |
52 |
56 |
60 |
34 |
S |
Dovzhina sidіnnya (nizhnoї Chastain Stegna) |
44 |
48 |
51 |
27 |
43 |
46 |
49 |
28 |
T |
Visota sidіnnya over pіdlogoyu |
42 |
45 |
49 |
26 |
40 |
43 |
46 |
25 |
U |
Visota Stegna Helsinki Human scho sidit |
12 |
13 |
14 |
7.5 |
13 |
14 |
15 |
8.5 |
V |
Dovzhina Stop |
25 |
27 |
29 |
15 |
23 |
25 |
27 |
15 |
X |
The width of the foot |
9.5 |
10 |
10.5 |
5.7 |
8.5 |
9 |
9.5 |
5.5 |
Y |
Dovzhina kistі |
18 |
19 |
21 |
eleven |
16 |
17.5 |
18.5 |
10.5 |
Z |
visota kistі |
9 |
9.5 |
10.5 |
5.5 |
7.5 |
8 |
8.5 |
4.8 |
* Centimeters.
** Serednokvadratichne vіdhilennya.
tABLE 39
ІЄRARHІCHNA STRUCTURE ERGONOMІCHNIH POKAZNIKІV of Quality Goods
Grupovі pokazniki | Odinichnі pokazniki |
Gіgієnіchnі |
rіven osvіtlennyarіven ventilyatsіїrіven temperaturirіven vologostіrіven tiskurіven naprugi magnіtnogo that elektrichnogo polіvrіven zaporoshenostіrіven radіatsіїrіven toksichnostіrіven shumurіven vіbratsіїgravіtatsіynі perevantazhennya that priskorennya |
Antropometrichnі |
vіdpovіdnіst virobu rozmіram tіla lyudinivіdpovіdnіst virobu formі tіla lyudinivіdpovіdnіst virobu rozpodіlennyu masi Helsinki Human |
Fіzіologіchnі that psihofіzіologіchnі |
vіdpovіdnіst powerplant mozhlivostyamvіdpovіdnіst shvidkіsnim mozhlivostyamvіdpovіdnіst energetichnim mozhlivostyamvіdpovіdnіst Zorov mozhlivostyamvіdpovіdnіst Hearing mozhlivostyamvіdpovіdnіst dotikovim mozhlivostyamvіdpovіdnіst Smakova i scents mozhlivostyam |
Psihologіchnі |
vіdpovіdnіst navichkamvіdpovіdnіst mozhlivostyam spriynyattya that zasvoєnnya Informácie |
tABLE 40
OSOBLIVOSTІ BRAIN ON ZOVNІSHNOGO SEREDOVISCHA robochem MІSTSІ Lyudin-OPERATOR
Stan seredovischa | Osoblivostі |
comfortable |
Stan seredovischa zabezpechuє optimally dinamіku pratsezdatnostі, good samopochuttya that zberezhennya Helsinki Human Health Protection operator |
Vіdnosno uncomfortable |
Stan seredovischa zabezpechuє nalezhnu pratsezdatnіst i zberezhennya Zdorov'ya protyagom Pevnyi hour, ale sprichinyaє nepriєmnі sub'єktivnі vіdchuttya that funktsіonalnі zmіni, SSMSC, however, does not vihodyat for normalization granichnі |
Ekstremalne |
Stan seredovischa generally produces up znizhennya pratsezdatnostі Helsinki Human operator i sprichinyaє funktsіonalnі zmіni, SSMSC vihodyat for mezhі norm, not ale sprichinyayut patologіchnih Change log organіzmu |
Nadekstremalne |
Stan seredovischa generally produces up patologіchnih Change log in Helsinki Human organіzmі i nemozhlivostі vikonannya robots |
Otzhe, headache minds ratsіonalnogo ergonomіchnogo konstruyuvannya Je obov'yazkove Complex vrahuvannya spetsifіchnih Especially Components Connection system "Person of - tehnіka - seredovische", scho pid hour viyavlyayutsya robots virobіv (Figure 76.). Until such Especially vіdnosyat:
type virobu th yogo osoblivostі funktsіonuvannya;
osoblivostі organіzmu Helsinki Human;
dovkіllya minds.
Fig. 76. Driving funktsіonuvannya system "Person of - tehnіka - seredovische"
Main results efektivnosti ergonomіchnogo konstruyuvannya slіd uvazhati dosyagnennya vіdpovіdnogo rіvnya komfortnostі - sukupnostі Positive psihologіchnih, psihofіzіologіchnih that fіzіologіchnih vіdchuttіv Helsinki Human scho vinikayut in protsesі її dіyalnostі in contact razі s navkolishnіmi ob'єktami i seredovischem.
In Suchasnyj svіtі estetichny rіven, ergonomіchnі that funktsіonalnі vlastivostі tovarіv stayut truncated vagomіshimi chinnikami їhnoї konkurentospromozhnostі. Dosyagnennya temple rіvnya that organіchnogo poєdnannya Tsikh vlastivostey zabezpechuєtsya vikonannyam complex spetsіalnih hudozhno-konstruktorskih robіt scho zdіysnyuyutsya on Etap proektuvannya that vigotovlennya product. Prior warehouse tehnіchnogo zavdannya (TK) vklyuchayut spetsіalny pіdrozdіl s vimogami to arts and konstruktsіynih materіalіv, tehnologії obrobki and takozh to ergonomіki virobu. In tehnіchnіy Offers on pіdstavі analіzu rіznih varіantіv vibirayut mainly varіant hudozhno-konstruktorskogo, ergonomіchnogo that texturally-kolorovogo virіshennya. Yogo pridatnіst otsіnyuyut s Relief spetsіalno stvorenih hudozhno-constructive models that maketіv.
The main types of hudozhno-konstruktorskih dokumentіv scho viznachayut ergonomіchnі that estetichnі vlastivostі novih tovarіv, Yea:
Figure zovnіshnogo viglyadu;
ergonomіchna scheme Zi zv'yazkami elementіv i parametrіv system "Person of - virіb - seredovische";
Opis grafіchnih elementіv; map texturally-kolorovogo virіshennya.
In takіy poslіdovnostі tehnіchne konstruyuvannya stvoryuє materіalnu basis of subject and object design formuє Tsey yak spozhivchu tsіnnіst, tobto robit goods prinadlivim for pokuptsya. Zrozumіlo scho tsogo mozhna dosyagti deprivation of minds spіlnoї pratsі konstruktorіv, dizaynerіv that marketologіv.
Problems of complex regulyuvannya power, pov'yazanih s formuvannyam regulatory zabezpechennya protsesіv proektuvannya ergonomіchnih tehnologіchnih systems for drain globalіzatsії ekonomіchnih vіdnosin carols nadzvichaynoї aktualnostі. Sogodnі UKRAINE bere active part in vikonannі robіt іz garmonіzatsії vimog to ergonomіchnostі vіtchiznyanoї produktsії i vimog mіzhnarodnih i regіonalnih standartіv, rekomendatsіy mіzhnarodnih organіzatsіy at the Branch receptionists pratsі i BEZPEKA produktsії. Neschodavno Radoyu golіv uryadіv Powers uchasnits CIS skhvaleno Mіzhderzhavnu programa s rozroblennya standartіv at the Branch BEZPEKA that receptionists pratsі stosovno produktsії for vzaєmnimi supplies for 2000-2005 Rocky.
So rank, termіn "design" at the Yogo nayposhirenіshomu rozumіnnі vikoristovuєtsya for poznachennya vsієї spherical hudozhnogo konstruyuvannya. Vіn ohoplyuє tvorchіst hudozhnikіv-konstruktorіv (proektuvannya practice), the result їhnoї pratsі (virobi scho proyshli hudozhno-konstruktorske rozroblennya - product design), and takozh teorіyu hudozhnogo konstruyuvannya.
Termіnologіchny vocabulary klyuchovih understand those
Anthropometry (od Graetz Antropos -. Lyudin, metron - mіra) - one of the main s metodіv doslіdzhennya in antropologії scho polyagaє in vimіryuvannyah rіznih Chastain tіla Helsinki Human.
Viraznіst form - vіdpovіdnіst zovnіshnogo viglyadu priznachennyu i konstruktsії virobu, zdatnіst FORMS stvoryuvati Especially emotsіyny nastrіy in Helsinki Human scho vіdpovіdaє tipovіy situatsії vikoristannya danogo virobu.
Garmonіya (od Graetz harmonia -. Phone reception, strunkіst tsіlogo, uzgodzhenіst Chastain) - spіvrozmіrnіst elementіv, skoordinovanіst FORMS Chastain virobu, uzgodzhenіst їhnіh plasticity kolorovih i kompozitsіynih characteristics zagalna kompozitsіyna organіzatsіya scho zabezpechuyut dosyagnennya tsіlіsnostі virobu yak ob'єkta estetichnogo spriymannya i otsіnyuvannya.
Garmonіya kolorіv - spoluchuvannya kolorіv s urahuvannyam usіh їhnіh Highlights: kolorovogo tone nasichenostі, forms i rozmіrіv kolorovih ploschin, їhnogo vzaєmorozmіschennya in prostorі.
Dekorativnіst (od lat decor -. Prikrashayu) - vlastivіst virobu, pov'yazana s yogo Especially konfіguratsії shape, silhouette, and takozh koloru, texture texture materіalіv i scho spriyaє pіdvischennyu estetichnogo rіvnya subject-prostorovogo seredovischa Where Money Does vіn is staying.
Design - Integrated NAUKOVO-practical dіyalnіst s formuvannya garmonіchnogo, estetichno povnotsіnnogo seredovischa zhittєdіyalnostі Helsinki Human i rozroblennya ob'єktіv materіalnoї culture; samostіyny view hudozhnoї dіyalnostі, vnaslіdok yakoї proektuєtsya ob'єkt virobnitstva s Pevnyi estetichnimi vlastivostyami.
Design Marketing - dizaynerske rozroblennya virobіv, if їhnі dizaynovі characteristics rozglyadayut mostly yak chinnik prosuvannya on market analysis.
Design Marketing otsіnyuvannya - view otsіnyuvannya produktsії, if її dizaynovі that rinkovі characteristics rozglyad ayut yak complex vzaєmozalezhnih pokaznikіv.
Design marketingovі characteristics - vlastivostі ob'єkta design at scho vіdobrazhayut sukupnostі that vzaєmozalezhnostі rіven yogo spozhivchih yakostey that mozhlivostі prosuvannya on market analysis.
Design programa - Policy-addressable document (s viznachennyam resursіv, vikonavtsіv termіnіv i) schodo system proektuvannya kompleksіv collapsible obladnannya i zagalnoї estetichnoї organіzatsії virobnichogo seredovischa.
Design ADs - dizaynerske proektuvannya, spryamovane on stvoryuvannya reklamnoї produktsії, formuvannya Sponsored strategіy.
Ergatichna system - a system of "Person of - tehnіka - seredovische" in yakіy Lyudin Je provіdnim funktsіynim skladnikom.
Ergonomіka - science, yak vivchaє dіyalnіst Helsinki Human abo groupies minds of people Suchasnyj virobnitstva, pobutu, dozvіllya s metoyu optimіzatsії znaryad pratsі, pobutovih tovarіv, minds pratsі toscho.
Estetichna tsіnnіst - vіdpovіdnіst okremogo subject abo vsogo subject seredovischa estetichnim uyavlennyam people.
Estetichnіst virobu - pokaznik of Quality product, scho yogo vіdobrazhaє hudozhnyu viraznіst, ratsіonalnіst form, tsіlіsnіst kompozitsії, doskonalіst virobnichogo vikonannya.
Zovnіshnіy viglyad - vіzualno spriynyata virobu form. Zovnіshnіy viglyad Je єdinim Jerel estetichnoї otsіnki virobu in protsesі yogo spriynyattya.
Combinatorics - a method formoutvorennya, yaky ґruntuєtsya on vikoristannі varіantnoї zmіni prostorovih structures zadlya dosyagnennya neobhіdnih ekspluatatsіynih characteristics garmonіchnoї tsіlіsnostі FORMS virobu scho pіdlyagaє rozroblennyu.
Kompozitsіya (. Od lat compositio - skladayu, skladayu) - materіalno-prostorove rіshennya virobu, processes garmonіzatsії yogo form, if i viznachayutsya shall communicate to єdnostі OAO All data Form: rozmіri, proportsії, ritmіchna structure, texture, kolіr that іn.
Komponuvannya (od lat somrono -. Skladayu) - processes Poshuk naylіpshogo rozmіschennya rіznih elementіv virobu stosovno one single.
The image (in dizaynі) - uyavlennya scho postaє in Helsinki Human svіdomostі in protsesі formuvannya the brainchild dizaynerskogo virіshennya through yak vinikaє usvіdomlennya hudozhnoї tsіnnostі ob'єkta design.
Ob'єkt design - subject-prostorove seredovische i yogo Elements, scho pіdlyagayut vplivu design.
Otsіnyuvannya design and marketing - kind otsіnyuvannya produktsії, if її dizaynovі that rinkovі characteristics viznachayut yak complex vzaєmozalezhnih pokaznikіv.
Plastic - characteristic estetichnostі scho viznachaє beauty vzaєmnih perehodіv, ob'єmіv that obrisіv, plavnіst i gnuchkіst elementіv form, uporyadkovanіst grafіchnih that zobrazhalnih elementіv, color, dekorativnіst, vzaєmozv'yazok kolorovih spoluchen i vikoristannya Decorative vlastivostey materіalіv.
Subject Design - dizaynovі characteristics ob'єkta design.
Ratsіonalnіst organіzatsії form - characteristic estetichnostі, yak viznachaє mіru vіdobrazhennya Form i constructively virіshennyam produktsії її head priznachennya, funktsіonalnih pokaznikіv, the principle that dії Especially vigotovlennya.
Seredovische zhittєdіyalnostі Helsinki Human - sukupnіst predmetіv, protsesіv, natural technogenic that chinnikіv, SSMSC viznachayut zhittєdіyalnostі Helsinki Human Minds.
The system of "Person of - tehnіka - seredovische" - a system scho mіstit skladniki, kotrі vzaєmodіyut: Lyudin, tehnіchnі zasobi dіyalnostі i seredovische Where Money Does realіzuєtsya dіyalnіst Helsinki Human.
Styling - dizaynerske rozroblennya zovnіshnogo viglyadu virobu, yak not pov'yazane Zi zmіnoyu funktsіy i Yogo Yogo not zachіpaє tehnіchnih abo ekspluatatsіynih characteristics.
Tektonіchnіst - characteristics that konstruktsії materіalіv, SSMSC stanovlyat materіalnu virobu structure.
Tehnіchna estetika - Galuzo Naukova knowledge yak vivchaє sotsіalno-kulturnі, tehnіchnі that estetichnі problemi formuvannya garmonіchnogo seredovischa subject to zabezpechennya naylіpshih minds pratsі, pobutu that vіdpochinku people.
Form (od lat forma -. Shape,, sposіb) - prostorova pobudova virobu yak Sistemi materіalnih vіdnoshen tochok, lіnіy, faces kutіv, poverhon, fіgur, ob'єmіv scho toil Pevnyi rozmіr.
Hudozhnє konstruyuvannya - CREATIVE DESIGN dіyalnіst, spryamovana to bring up odnoї Sistemi funktsіonalnih i kompozitsіynih zv'yazkіv Subject kompleksіv i okremih virobіv, їhnіh estetichnih i ekspluatatsіynih characteristics іz metoyu vdoskonalennya navkolishnogo subject seredovischa.
Hudozhno-іnformatsіyna viraznіst - rіven viyavlennya in zovnіshnіy formі spozhivchoї sutі that priznachennya virobu, vіdpovіdnіst product style that modі.
Hudozhnya viraznіst - sukupnіst vlastivostey, SSMSC give mozhlivіst vіdrіzniti goods od bagatoh podіbnih for zovnіshnoyu form.
Tsіlіsnіst kompozitsії - pokaznik of Quality, scho viznachaє mіru garmonіchnostі poєdnannya sukupnostі such vlastivostey virobu yak ob'єmno-prostorova structure, large-scale її i proportsіyna organіzovanіst, tektonіchnіst, plastichnіst.
Kontrolnі power
1. Tehnіchna estetika that ob'єkti її vivchennya.
2. Sutnіst ergonomіki that її ob'єkti.
3. Design product i yogo role in pіdvischennі konkurentospromozhnostі product.
4. Estetichnі vimogi to novoї produktsії.
5. The rule of "golden peretinu".
6. Golovnі vimogi to ratsіonalnogo ergonomіchnogo konstruyuvannya produktsії.
Comments
Commenting, keep in mind that the content and the tone of your messages can hurt the feelings of real people, show respect and tolerance to his interlocutors, even if you do not share their opinion, your behavior in terms of freedom of speech and anonymity offered by the Internet, is changing not only virtual, but real world. All comments are hidden from the index, spam control.