Management at Reigning organіzatsіyah - Tsurul OA

7.4. Analіz upravlіnskih protsesіv i rozrahunok їh vitrat

7.4.1. Analіz upravlіnskih protsesіv

Tsіlespryamovana reorganіzatsіya upravlіnskih protsesіv nemislima without ґruntovnogo їhnogo analіzu. Without knowledge Slabko mіsts in upravlіnskih processes in organіzatsії, іnformatsіynih tehnologіyah that in kadrovіy sferі nemozhlivo їh ratsіonalіzuvati.

Pid analіzom upravlіnskih protsesіv rozumієtsya systematically Obl_k, dokumentuvannya that otsіnka їh for such kriterіyami: vitrati, hour factor yakіst. Іnstrumentami dokumentuvannya, SSMSC naychastіshe zastosovuyutsya on praktitsі, Je dіagrami, SSMSC vіdobrazhayut perebіg Pevnyi Act reasonably, inventories protsesіv, tsiklіv, zahodіv, grafіchna sіtka protsesіv.

Yak method analіzu in ostannі Rocky nadіyno zarekomenduvav yourself method kalkulyatsії vitrat protsesіv. Vitrati, SSMSC pov'yazanі s okremimi fragments protsesіv, viznachayutsya within kompleksnoї kalkulyatsії vitrat on osnovі vitrat for mіstsyami їh viniknennya. Vitrati mainly protsesіv mozhna otrimati Shlyakhov pіdsumovuvannya vitrat chastkovih protsesіv.

When kalkulyatsії chastkovih vitrat, yak slit nazivaєtsya kalkulyatsієyu sumi pokrittya, nosіyami vitrat viznayutsya deprivation pevnі vitrati, SSMSC vinikli sama them. Yakscho yakіsnі vitrati nemozhlivo zakrіpiti bezposeredno for nosіyami vitrat then takі vitrati rolling in virobnichy product.

Meta analіzu protsesіv polyagaє in fact dwellers rozglyadati upravlіnskі processes in kompleksі i otrimati for mozhlivostі naypovnіshu picture about the real mill organіzatsії upravlіnnya on the Danian time. For tsogo potrіbno otsіniti zafіksovanі processes for nayavnimi kriterіyami. W tsієyu metoyu in organіzatsіynіy praktitsі protrude to analіzu vitrat on processes, pitomoї crowbars stvorenoї vartostі, hour perebіgu protsesіv, pitomoї crowbars protsesіv, kіlkostі uchasnikіv processes that rіvnya zadovolennya klієntіv.

Analіz protsesіv held for dwellers usunuti slabkі Georeferencing in organіzatsії upravlіnskih protsesіv abo dosyagti radical protsesіv do updates. Often the drive for Demba vistupaє nevdovolennya vnutrіshnovіdomchih klієntіv that klієntіv zzovnі, nezadovіlnі result revіzіy zvіtnostі, do updates structures in zv'yazku s novimi zavdannyami, zmenshennyam їh kіlkostі chi obsyagіv їhnoyu lіkvіdatsієyu abo, abo Well on pіdstavі vstanovlennya fact nevisokogo rіvnya organіzatsії. Detalіzovany analіz protsesіv held takozh i todі, if ukladayutsya dovіdniki organіzatsіynih s power is the power of Quality is the imposing Sistemi upravlіnnya processes. Organіzatsіya publіchnogo upravlіnnya Got ієrarhіchnu structure Won orієntuєtsya on funktsіonalnіst. Tom dіlovі Paper the frequently passing through rіznі ієrarhіchnі rіvnі that formalnі іnstantsії s Etap їh design, yak napriklad, perevіrki vhіdnih that vihіdnih danih, scho not bring vіdchutnoї koristі klієntu, yaky otrimuє Hotel.

Naychastіshimi problems such Process h bagatokomponentnimi labor costs Yea: zvolіkannya (h scho Vitry-chaєtsya on zberіgannya dokumentіv, їh perebuvannya in cherzі on obrobku, hour transportuvannya) dublyuvannya at vikonannі zavdan that Act reasonably yak in stadії obrobki so i pid hour oblіku danih. Syudi vіdnositsya takozh i-valued in komunіkatsії require that uzgodzhennyah, part zmіna ruchnoї obrobki dokumentіv on E-i navpaki.

Orієntatsіya on processes in publіchnomu upravlіnnі - tse rozumіnnya protsesіv s look around at їhnі funktsії structurally phone reception mіzh rіznimi pіdrozdіlami that postіynu zorієntovanіst on zadovolennya potreb klієntіv. In upravlіnskih structures SSMSC zorієntovanі on processes, Same nayvazhlivіshі upravlіnskі processes viznachayut company profile їhnogo perebіgu rather than Ti is the methodical way to scho toil vіdnoshennya to organіzatsіynih structures that Posad. Zavdyaki tsomu upravlіnskim structures SSMSC zorієntovanі on processes, vdaєtsya stvoryuvati product chi nadavati Hotel ekonomnіshe that Buti korisnіshim for klієnta. Zavdyaki polіpshennyu robochem processes, napriklad at skorochennі termіnіv obrobki said at budіvnitstvo ob'єkta, set Mauger zaoschaditi not tіlki svoї vnutrіshnі resursnі vitrati, ale th zadovolniti klієnta, yaky LUVs i filing a Claim, zvichayno, zatsіkavleny in fact dwellers budіvnitstvo rozpochalos yakomoga shvidshe . When funktsіonuvannі organіzatsії, yak zorієntovana on processes, slіd vihoditi s of scho Yea result naslіdkom tsіlogo number Activity Act reasonably, scho in bagatoh conductive structural odinitsyah organіzatsії. Funktsіonuvannya organіzatsії, yak orієntovana on processes, lead to obey Shvidky, that simple ekonomnogo virіshennya right, when i tsomu potrіbno poslіdovno orієntuvatisya on vimogi vnutrіshnovіdomchih klієntіv that klієntіv zzovnі.

In tsentrі uwagi pid hour Venue of analіzu organіzatsіynoї structuring znahoditsya rozpodіl zavdan vseredinі danoї structure. When tsomu held klasifіkatsіya zavdan for їh vagomіstyu: zavdannya podіlyayutsya on golovnі, drugoryadnі, fragments zavdan, i so much to naynizhchogo rіvnya їh vikonannya. Dali doslіdzhuyutsya nosії zavdan, zmіst zavdan, termіni obrobki that obsyagi robots, scho Got to vіdnoshennya zavdan.

When rozglyadі zavdan that analіzі organіzatsії, yak zorієntovana on funktsії in nedostatnіy mіrі vrahovuєtsya those scho okremі funktsії pov'yazanі mіzh him stale i od priynyatih rіshen that the following Act reasonably. Normal rank Claim chi INSHI document and passing pid hour їh obrobki bagato іnstantsіy. Analіz organіzatsії scho zorієntovana on zavdannya that funktsії, zakіnchuєtsya, yak usually in furrows іnstitutsіynih organіzatsіynih structural odinits. Tom analіz deprivation obmezheno vіdpovіdaє vimogam schodo complex rozglyadu go robіt s vihodom for mezhі funktsіy that jet kturnih pіdrozdіlіv install.

When vivchennі organіzatsії, yak zorієntovana on processes, subject analіzu vistupayut not zavdannya that funktsії and dії abo sukupnіst Act reasonably in okremih pіdrozdіlah organіzatsії de zavdyaki CIM dіyam vinikayut materіalnі abo nematerіalnі upravlіnskі produkti Chi Hotel. Analіz organіzatsії, yaky orієntuєtsya on processes, vіdobrazhaє tsіlіsnu low protsesіv that stvorennya vartostі in upravlіnskih dіyah, SSMSC Je ob'єktom vivchennya, that Veda to visnovkіv schodo them for kategorіyami vitrat, that hour of Quality. Takі slabkі Georeferencing, yak napriklad, torn down in sferі zv'yazku abo organіzatsії, dublyuyuchy Obl_k that nakopichennya nadlishkovih danih oblіkovuyutsya systematically urahuvannyam s point of Zora on processes. Zv'yazki protsesіv s іnshimi vnutrіshnіmi that zovnіshnіmi іnstantsіyami stayut chіtko visibility, and once s them i mozhlivі naslіdki zahodіv reorganіzatsії for іnshih areas.

7.4.2. Analіz vitrat Process

Vazhlivim kontrolіngovim іnstrumentom for dosyagnennya prozorostі vitrat in sistemі derzhavnoї admіnіstratsії Je Obl_k protsesualnih vitrat. Obl_k protsesualnih vitrat Je by a new technique for kalkulyatsії vitrat, yak Mauger vikoristovuvatis parallel to traditsіynogo oblіku i Jerel vitrat. For Relief analіzu vidіv dіyalnostі vіn zdіysnyuє Obl_k dіyalnostі admіnіstrativnih pіdrozdіlіv for Jerel vitrat i ob'єdnuє tsі Vidi dіyalnostі in processes, SSMSC vihodyat for mezhі Jerel vitrat. For Relief oblіku protsesualnih vitrat mozhlivo іdentifіkuvati yak processes, yakimi koristuyutsya at viniknennі product, so i vitrati, SSMSC vinikayut in zv'yazku s CIM vіdpovіdno to causes. Kontrolіng Mauger zavdyaki oblіku protsesualnih vitrat viyavlyati nerentabelnі processes organіzatsіynі chi wadi that vkazuvati on potentsіal zaoschadzhennya.

Analіz vitrat processes ґruntuєtsya on metodі kalkulyatsії vitrat processes. Yak method kalkulyatsіya vitrat processes vinikla s potreb pіdpriєmtsіv promislovostі: stink potrebuvali dodatkovih іnstrumentіv for rozrahunkіv for indirect servіsnih areas. Pіdpriєmstva servіsu time s pіdpriєmstvami promislovostі - vazhlivі spherical zastosuvannya kalkulyatsії vitrat. In sistemі publіchnogo upravlіnnya kalkulyatsіya vitrat processes Mauger zastosovuvatisya vіdnosno vsіh protsesіv, SSMSC leading to the result, that scho in tsіy sistemі panuyut Ti samі minds yak i have sferі Complex vitrat Promyslova pіdpriєmstva.

When provedennі analіzu vitrat processes Ti vitrati, SSMSC pripadayut on upravlіnskі processes, pіdporyadkovuyutsya sama їm. Georeferencing viniknennya vitrat at tsomu vzhe not rozrіznyayut vitrat for species and for the processes that zakrіplenimi them resources.

When provedennі analіzu vitrat processes treba vіdrіznyati golovnі that chastkovі processes. HEAD processes - tse low odnorіdnih Act reasonably, SSMSC pіdporyadkovanі odnіy i tіy same velichinі vplivu vitrat. Oznachaє Tse, scho vitrati resursіv in sferі upravlіnnya at obrobtsі said at budіvnitstvo viznachaєtsya kіlkіstyu said scho pіdlyagayut obrobtsі. For headache protsesіv treba vstanoviti vitrati protsesіv. The value vplivu vitrat Yea, s one side, the size of vimіru for resursіv, SSMSC spozhitі in protsesі i SSMSC prizveli to vitrat and s іnshogo - Je Won the size vimіru i for product chi yak Hotel upravlіnnya rezultatіv processes. Butt headache protsesіv in publіchnomu upravlіnnі shaping can Buti: obrobka said at budіvnitstvo, nadannya allowed to broadband Internet to kanalіzatsіynoї MEREZHI, rozrahunok zborіv for vіdvedennya stіchnoї Vod, obslugovuvannya osіb, SSMSC potrebuyut opіki, pіdgotovka project rіshennya, zaynyattya vakantnoї planted, decorated vihodu on pensіyu pratsіvnika, pridbannya kantselyarskih materіalіv, rozrahunok zarobіtnoї pay, decorated svіdotstva about individuals.

Pid chastkovim processes rozumієmo low odnorіdnih Act reasonably within one Georeferencing viniknennya vitrat. Chastkovy processes Mauger Buti pіdporyadkovanim one abo Bhagat bunt processes. Against the great Quantity chastkovih protsesіv one Georeferencing viniknennya vitrat takozh Mauger Buti pіdporyadkovana one head-processes. Analіz chastkovih protsesіv in mіstsyah viniknennya vitrat structure yak vivchaєtsya, Mauger provoditisya rіznim ways: Relief strukturovanogo іnterv'yu, analіzu dokumentatsії (posadovі іnstruktsії, dovіdki s power organіzatsії, sluzhbovі dodatki) abo Shlyakhov Povernennya to vivchennya vzhe nayavnih rezultatіv (napriklad, materіali vartіsnogo analіzu complex vitrat).

In besіdі s pratsіvnikami, vіdpovіdalnimi for Georeferencing viniknennya vitrat can naykraschim rank viznachiti, SSMSC chastkovі processes they Je nayvazhlivіshimi and takozh factors scho viznachayut viniknennya vitrat. Vihіdnim point for strukturizatsії chastkovih protsesіv zavzhdi povinnі Buti golovnі upravlіnnya processes. Yakscho dії poshiryuyutsya on the Great Quantity protsesіv bunt, then s tsogo viplivaє mіnіmalna diferentsіatsіya chastkovih protsesіv Georeferencing viniknennya vitrat (napriklad at obrobtsі stated: Pervin said schodo stated for Change, re-stated).

Pіslya viznachennya chastkovih protsesіv treba z'yasuvati, chi vplivaє on processes in mіstsі viniknennya vitrat obsyag produktіv poslug chi, chi tobto leading kіlkіsnі pokazniki to Change log, Chi, Mauger, processes od tsogo not stale, i vpliv kіlkіsnih for Change on them poznachaєtsya. Ti chastkovі processes, SSMSC not stale od for Change kіlkіsnih characteristics nazivayutsya Neutral vіdnosno kіlkostі. Butt chastkovogo processes, scho not deposits od kіlkіsnih pokaznikіv, Je kerіvnitstvo vіddіlu. Chastkovі processes scho zmіnyuyutsya through vpliv kіlkіsnih characteristics nazivayutsya fallow od kіlkostі product. For chastkovih protsesіv, SSMSC Je fallow od kіlkostі product vstanovlyuyutsya quantities vimіru for Relief yakih chastkovі processes shaping can Buti viznachenі in kіlkіsnomu vіdnoshennі. Butt chastkovogo processes scho deposits od kіlkіsnih for Change, Je processes perevіrki said. Odinitsya vimіru, yak syudi vіdnositsya, nazivaєtsya number stated.

Dali vstanovlyuєtsya spіvvіdnoshennya mіzh chastkovimi processes that kіlkіstyu staff scho pripadaє them. Vihіdnim moment when tsomu Je nayavnі in mіstsі viniknennya vitrat kadrovі resources from vіdpovіdnomu for pratsіvnikіv vіtsі and takozh nayavnі planted. When provedennі kalkulyatsії vitrat processes printsipovo vklyuchayutsya OAO All vitrati pіdrozdіlu Where Money Does carried analіz and potіm for mozhlivostі vіdpovіdno reasons to їh viniknennya pererahovuєtsya on processes. Ti chastkovі processes, kotrі Je Neutral vіdnosno kіlkіsnih characteristics rozkladayutsya perevazhno proportsіyno to rozmіru vitrat chastkovih protsesіv, fallow od kіlkіsnih characteristics of the product. Pіdsumovuvannya Neutral vitrat that pererahovanih fallow vitrat pokazuє zagalnі vitrati processes. Shlyakhov dіlennya zagalnih vitrat chastkovogo processes on vіdpovіdnu Quantity odinits vimіru mozhna viznachiti rate vitrat processes in chastkovomu protsesі:

processes

Pіslya completion analіzu in mіstsyah vitrat pіdrozdіlu, yaky vivchaєtsya, chastkovі processes kontsentruyutsya in golovnі. Shlyakhov dіlennya zagalnih vitrat brain processes on Quantity quantities vimіru mozhna otrimati rate vitrat processes. Norma vitrat processes vkazuє vitrati disposable Venue of brain processes.

scheme

In formuvannі vitrat scho pov'yazanі s allowed on budіvnitstvo, predstavlenі Georeferencing viniknennya vitrat: The basic poperednya that perevіrka, perevіrka allowed i budіvelny perspicuity. OAO All Vrahovuyuchi vitrati scho pripadayut on chastkovі processes, scho s pov'yazanі
Allowed zgіdno іz said at budіvnitstvo, zagalnі protsesualnі vitrati on the head protsesі - tse "on dozvіl zayavі on budіvnitstvo".

Analіz protsesіv Je in Perche Cherga іnstrumentom, yaky dopomagaє usvіdomlyuvati problem. As part analіzu neobhіdno Know vіdpovіdі on zapitannya, SSMSC mіstyatsya in zapitan list for perevіrki, dwellers mother zagalne uyavlennya about sukupnu structure upravlіnskih protsesіv.

Pіslya otrimannya vіdpovіdey on postavlenі zapitannya mozhna zrobiti visnovok yak schodo organіzatsії processes in Danian time, so i about nayavnі slabkі Georeferencing and takozh about potentsіynі mozhlivostі polіpshennya. The following Kroc bude stvorennya list prіoritetnih zahodіv robot Zi list Slabko mіsts de metoyu bude viznachennya pershochergovih upravlіnskih protsesіv, SSMSC spriyayut optimіzatsії.

When rozglyadі rezultatіv analіzu neobhіdno zvertati uwagi on nastupnі vzaєmozv'yazanі moment: zayvі processes chi їh Elements prihovuyut in sobі potentsіal to ekonomії. Ratsіonalіzatsіya priskorennya protsesіv that lead up to that zaoschadzhennya vitrat zmenshennya vitrat hour to obrobku ref. Naslіdkom zmenshennya kіlkostі pomilok that polіpshennya of Quality Process chastіshe for all buvayut zaoschadzhennya koshtіv that vischy stupіn zadovolennya klієntіv.